Effective Date: 01 July 2026
Last Updated: 25 August 2026
Gold Orbit ("Gold Orbit", "we", "us", or "our") provides business-management, ERP, marketplace, communication, and related digital services for participants in the gold, mining, trading, equipment, and related industries.
This Global Privacy Policy explains what information we collect, how we collect, use, store, protect, and share it, the choices available to you, and the privacy rights that may apply to you when you use the Gold Orbit application, website, and related services (collectively, the "Services").
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
Gold Orbit is operated by:
Where applicable under data protection laws, Gold Orbit acts as the data controller for personal information processed through the Services.
Where a business customer uses Gold Orbit to manage information about its employees, customers, suppliers, or other individuals, that business may also have responsibilities as a data controller, while Gold Orbit may process information on its behalf as a service provider or data processor, depending on the circumstances and applicable law.
The Services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18.
If you believe that an individual under 18 has provided personal information to Gold Orbit, please contact us at support@goldorbit.co. We will take reasonable steps to investigate and delete such information where appropriate.
The information we collect depends on how you use the Services.
We may collect:
Firebase Authentication may be used to provide authentication and account-management services.
Because Gold Orbit provides ERP and business-management functionality, you may enter:
This information may contain confidential or commercially sensitive business information. We process this information to provide the Services, maintain and operate your account, generate reports, support business activities, maintain security, and comply with applicable legal requirements.
If you use Gold Orbit marketplace features, we may collect:
Marketplace information may be visible to other users depending on the functionality and visibility settings of the relevant marketplace feature.
If you use chat or communication features, we may collect:
We access your camera, microphone, photos, or location only when necessary for a feature you choose to use and subject to the permissions granted on your device.
We may automatically collect:
This information helps us provide, secure, troubleshoot, monitor, and improve the Services.
If you enable push notifications, we may collect and store a Firebase Cloud Messaging (FCM) device token. The token is used to deliver notifications to your device. You may disable notifications through your device settings.
We may collect information about how you use the Services, including:
We may obtain information:
Depending on the features you use, Gold Orbit may request:
Camera and Photos — Used to capture or upload images, documents, and other content you choose to submit.
Microphone — Used to record voice messages or audio when you choose to use voice communication features.
Location — Used when you choose to share your location through supported features, including chat or marketplace functionality where applicable.
Notifications — Used to send push notifications, alerts, messages, and service-related communications.
App Tracking Transparency on iOS — Where applicable, Gold Orbit may request permission through Apple's App Tracking Transparency framework before using information for tracking purposes covered by Apple's requirements.
You may decline or change this permission through your device settings.
We may use information to:
Where applicable, we process personal information based on one or more of the following legal bases:
Performance of a Contract — Processing may be necessary to provide the Services you request and perform our agreement with you.
Legitimate Interests — Processing may be necessary for legitimate interests such as operating, securing, improving, and protecting the Services, where permitted by law.
Consent — We may process information based on your consent where required, including certain analytics, advertising, tracking, or optional permissions.
Legal Obligations — We may process information where necessary to comply with applicable laws, regulations, court orders, or other legal requirements.
Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect processing that occurred before withdrawal.
We do not sell your personal information. We may share information where reasonably necessary with:
Gold Orbit may use third-party services to provide authentication, notifications, analytics, advertising measurement, hosting, and other functionality.
Firebase / Google — We may use Firebase Authentication and Firebase Cloud Messaging. Firebase may process authentication-related information and device notification-token information necessary to provide these services.
Google Sign-In — If you use Google Sign-In, Google may process information associated with your Google account and provide Gold Orbit with information necessary to authenticate your account.
Sign in with Apple — If you use Sign in with Apple, Apple may process authentication information and provide Gold Orbit with information necessary to authenticate your account.
Microsoft Clarity — We may use Microsoft Clarity to understand how users interact with the Services and improve usability and performance. Depending on implementation, Clarity may collect interaction data, session information, device and browser information, and session-replay information. We take reasonable steps to avoid unnecessary collection of sensitive information through analytics tools.
Meta / Facebook App Events — We may use Meta/Facebook App Events for analytics and advertising measurement. This may involve information about application events, interactions, device information, and campaign-related information. Where required, we request permission before advertising-related tracking begins. On iOS, we use Apple's App Tracking Transparency framework where applicable.
Infrastructure and Hosting Providers — We may use third-party cloud, hosting, database, storage, security, and infrastructure providers to operate the Services. These providers may process information on our behalf.
We may use analytics and advertising technologies to understand how users interact with our Services and measure marketing and advertising performance.
Where required by applicable law or platform rules, we obtain consent before performing advertising-related tracking. On iOS, we request permission through App Tracking Transparency where applicable. You may also manage advertising and tracking permissions through your device settings.
We do not sell your personal information.
When you use the Gold Orbit website or web-based Services, we may use cookies and similar technologies for:
Where required, we may provide cookie controls or consent mechanisms allowing you to manage non-essential cookies. You may also control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Gold Orbit allows users to manage business and financial records. You are responsible for ensuring that:
Gold Orbit is not responsible for information independently entered by users in violation of applicable law or another person's rights.
Depending on your Gold Orbit account type and business structure, authorized administrators may access certain account, business, transaction, marketplace, or communication information for:
Access should be controlled through applicable roles, permissions, and legitimate business requirements.
Gold Orbit operates internationally, and your information may be processed or stored in countries other than the country where you live.
Where applicable law requires safeguards for international transfers, we use appropriate legal and contractual safeguards, which may include Standard Contractual Clauses or other legally recognized transfer mechanisms.
We retain information for as long as reasonably necessary to provide the Services and fulfill the purposes described in this Privacy Policy. Different categories of information may be retained for different periods.
We may retain certain information after account deletion where reasonably necessary for:
When information is no longer required, we will delete, anonymize, or securely dispose of it in accordance with our applicable retention practices.
We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction. These measures may include:
However, no internet-based service can guarantee absolute security.
If we become aware of a security incident involving personal information, we will assess the incident and take appropriate action in accordance with applicable law. Where legally required, we may notify affected users and/or relevant regulatory authorities.
Gold Orbit does not intend to use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals, unless such processing is disclosed to you and permitted by applicable law. If this changes, we will provide additional information where required.
Depending on your location and applicable law, you may have rights to:
To exercise your rights, contact: support@goldorbit.co
We may need to verify your identity before completing certain requests.
If you are located in the European Economic Area, you may have additional rights under applicable data protection laws, including the GDPR. These may include:
Where applicable, you may also object to processing based on legitimate interests.
If you are located in the United Kingdom, you may have rights under applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018. These may include:
You may also have the right to complain to the UK Information Commissioner's Office (ICO) where applicable.
If you are located in India, your privacy rights may include rights available under applicable Indian data-protection laws, including the Digital Personal Data Protection framework as applicable.
Depending on the applicable law, you may have rights relating to:
You may contact us at: support@goldorbit.co
We may verify your identity before processing a privacy request.
If you are located in the United States, additional privacy rights may apply depending on your state and whether applicable laws cover Gold Orbit.
For California residents, applicable privacy laws may provide rights including:
Gold Orbit does not sell personal information.
If you believe a specific state privacy law applies to you and you wish to exercise a privacy right, contact: support@goldorbit.co
We may verify your identity before processing your request.
You may contact Gold Orbit to request:
Contact: support@goldorbit.co
We may request additional information to verify your identity and protect your account from unauthorized requests. We will process valid requests within the timeframe required by applicable law.
You may request deletion of your Gold Orbit account and associated personal information.
In-App Account Deletion: You can delete your account through Settings → Delete Account → Confirm. Once the deletion process is completed, your account and associated personal information will be deleted or anonymized, subject to information that we are legally required or permitted to retain.
Web Account Deletion: You may also request account deletion through Settings → Delete Account → Delete. The deletion page should be accessible without requiring an active login where required by applicable platform rules.
Deletion requests may require identity verification. Certain financial, accounting, security, fraud-prevention, or legally required records may need to be retained for a limited period.
Gold Orbit is intended for individuals aged 18 and above. We do not knowingly collect personal information from individuals under 18.
If you believe that an individual under 18 has provided personal information to Gold Orbit, please contact us at: support@goldorbit.co
We may update this Privacy Policy from time to time. When we make changes, we will update the Effective Date and Last Updated date at the beginning of this Privacy Policy.
Where changes are material, we may notify users through the application, website, email, or another appropriate method. We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, requests, or complaints relating to this Privacy Policy or your personal information, contact:
For account or data-deletion requests, you may use the in-app deletion functionality or contact us using the information above.